February 28, 2007

My First Outage

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When you take a new job in IT, you’ve got an awkward time between the moment you finally feel competent enough to run your new network and the moment the first thing goes wrong and you actually have to respond to an outage.

Yesterday just before lunch I was brought up to speed on the infrastructure at our data center in Atlanta.  I’ve been there before (I have some of my own stuff there), but Aaron’s stuff was Aaron’s stuff, and I didn’t care about it.  Now it’s my stuff, and I have to keep it running.

So yesterday the awkward time began.  I left here feeling like I knew a little bit about the infrastructure and got here this morning ready to plow through some new stuff we’re doing.  The email came through announcing that Aaron would be out sick today, and I pressed on with the tasks at hand.

Then the awkward time ended, almost 24 hours after it began.  Aaron called to tell me we had a server down.  So I spent the day troubleshooting and repairing a server.  Then there was some other stuff that went wrong that we had to fix.  Fun times.  This server is all ready to go back into our nice little rack down at the data center, and I’ll be down there tonight to get that taken care of.

All this going wrong on a day that Aaron was sick…I wonder if he planned this. :)

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1 Comment on My First Outage »

April 14, 2007

Seth Brammer @ 12:07 am:

knowing Aaron, he probably did plan it! :)

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